Livehelperchat Versions Save

Live Helper Chat - live support for your website. Featuring web and mobile apps, Voice & Video & ScreenShare. Supports Telegram, Twilio (whatsapp), Facebook messenger including building a bot.

4.38v

2 weeks ago

What's Changed

  1. Bot commands can can be sorted by position
  2. Preparation for a new flow for mail messages import.

Full Changelog: https://github.com/LiveHelperChat/livehelperchat/compare/4.37v...4.38v

4.37v

2 weeks ago

What's Changed

  1. Options to execute bot commands from chat UI directly without typing them.
  2. Online operators widget has a lot of new functions and indicators.
  3. Messages in back office has indicator were they sent by auto responder.
  4. Material symbols icons were updated.
  5. More gracefull errors handling in transfer workflow.

Full Changelog: https://github.com/LiveHelperChat/livehelperchat/compare/4.36v...4.37v

4.36v

1 month ago

What's Changed

  1. Colored subject support for mail modules
  2. Views were missing subjects and some lists colors
  3. Online status check now has option to cache it's status for one minute.
  4. Fixed bold style in some places which were using old bootstrap bold text class.
  5. Add icon bot response type now has possibility to change nick bold style and color.

Full Changelog: https://github.com/LiveHelperChat/livehelperchat/compare/4.35v...4.36v

4.35v

1 month ago

What's Changed

  1. Audit log was recoding errors in incorrect time zone.
  2. Subjects now can be pinned and be shown on Pending/Bot/Active/My Chats widgets chats
  3. Incoming webhook fixes for base64decode files
  4. Department stats were missing if department group was not used.
  5. Audit log now has an export function.
  6. Audit log time filter was fixed.

execute doc/update_db/update_306.sql for update

Full Changelog: https://github.com/LiveHelperChat/livehelperchat/compare/4.34v...4.35v

4.34v

1 month ago

What's Changed

  1. Notification for assigned pending chat was missing.
  2. Continuous webhooks for mails finished.
  3. Check for CSV file encoding during import.
  4. Option to filter for agents statistic who were online.
  5. Country flag icon always will be the first icon in the widget.

execute doc/update_db/update_304.sql for update

Full Changelog: https://github.com/LiveHelperChat/livehelperchat/compare/4.33v...4.34v

4.33v

2 months ago

What's Changed

  1. Delete and Delete and archive options has option to ignore imap delete independently.
  2. Bugfix for "impossible to edit previous message".
  3. Preparation for continuous mails webhook
  4. [code] long code or inline code support
  5. chat.webhook_incoming_chat_before_save event before saving intial chat.
  6. Various Svelte improvements for cbscheduler extension.

execute doc/update_db/update_304.sql for update

What's Changed

Full Changelog: https://github.com/LiveHelperChat/livehelperchat/compare/4.32v...4.33v

4.32v

2 months ago

What's Changed

  1. Background delete workflow if you have a lot of mails to delete.
  2. Active schedule for department was not working after migration to Svelte.
  3. Mail delete scheduler. Usefull in case you want to delete hundreds of thousands of emails.
  4. Widget images now has a size defined which avoids flickering while images are loading in the widget or in Live Helper Chat back office.
  5. Telegram extension now supports commands from operator who is using telegram as a support client.
  6. There is new permission to allow operator edit only last his message or all his messages per chat. By default he will be able to edit only last his message.
  7. Proactive invitation now has URL filter and activity period.
  8. Search in some pages were broken if # was used as search argument.
  9. Now you can set Time Zone for the database. Usefull in case you want to set everywhere same time zone to avoid any issues.
  10. Mailbox has more options for delete policy. Move mail or purge completely. Also delete can be activated for archive process.

Full Changelog: https://github.com/LiveHelperChat/livehelperchat/compare/4.31v...4.32v

4.31v

2 months ago
  1. Optimisation online visitors widget.
  2. Svelte fixes for Nan being presented in departments load widget.
  3. Various small fixes.

execute doc/update_db/update_302.sql for update

Full Changelog: https://github.com/LiveHelperChat/livehelperchat/compare/4.30v...4.31v

4.30v

2 months ago

What's Changed

Brand new mail module and svelte based dashboard. 8.1 PHP version is required. If you have older version you will need to install composer dependencies for your version.

Full Changelog: https://github.com/LiveHelperChat/livehelperchat/compare/4.29v...4.30v

execute doc/update_db/update_301.sql for update

4.29v

2 months ago

This is the last version before Svelte migration and Mail module support.

  1. New chat attribute First response time (agent) attribute frt.
  2. New chat attribute Max response time (agent)attribute mart.
  3. New chat attribute Average response time (agent) attribute aart.
  4. All new attributes is represented in chat statistic/search/chat right column.
  5. Agents can have personal theme by having 'lhabstract','use' and 'lhtheme','personaltheme' permissions.
  6. To update present chats with new attributes values you can run php cron.php -s site_admin -c cron/util/update_times -p <chat_id_to_update_from>

execute doc/update_db/update_300.sql for update