Support Center Bundle Versions Save

Provide your customers with convenience by introducing the Support Center Portal to your UVDesk Community Helpdesk System.

v1.1.3.1

9 months ago

:rocket: Release Notes v1.1.3.1

Changelog (v1.1.3...v1.1.3.1)

  • PR #246: Update branding content in knowledgebase (Abhi12-gupta)

Please refer to CHANGELOG-1.1.md for more information regarding updates included in this release.

v1.1.3

11 months ago

:rocket: Release Notes v1.1.3

Changelog (v1.1.2.1...v1.1.3)

  • Update: Dropped dependency on uvdesk/composer-plugin in support of symfony/flex
  • Update: Redefined workflow events & action, updated workflow triggers for improved compatibility support
  • PR #222: Trim whitespaces while updating spam settings (Abhi12-gupta)
  • PR #208: Add RTL support for supported locales (ar) (papnoisanjeev)

Please refer to CHANGELOG-1.1.md for more information regarding updates included in this release.

v1.1.2.1

1 year ago

:rocket: Release Notes v1.1.2.1

Changelog (v1.1.2...v1.1.2.1)

  • Fixes: Resolve issues while saving custom fields on a ticket

Please refer to CHANGELOG-1.1.md for more information regarding updates included in this release.

v1.1.2

1 year ago

:rocket: Release Notes v1.1.2

Changelog (v1.1.1...v1.1.2)

  • PR #210: Render ticket id on customer ticket view page (Komal-sharma-2712)

Please refer to CHANGELOG-1.1.md for more information regarding updates included in this release.

v1.1.1

1 year ago

:rocket: Release Notes v1.1.1

Changelog (v1.1.0...v1.1.1)

  • Bug #193: Correctly enable/disable contact us banner on front website based on settings (vipin-shrivastava)
  • PR #193: Entity reference updates; Set default locale (vipin-shrivastava)
  • Bug #192: Remove old folder image from physical path if new folder image is uploaded (papnoisanjeev)
  • Bug #189: Resolve issue with wrong sort order on category listings and add support for managing enabled locale settings (vipin-shrivastava)
  • Bug #177: Display asterisk icons for required fields on customer create ticket form (Sanjaybhattwebkul)

Please refer to CHANGELOG-1.1.md for more information regarding updates included in this release.

v1.1.0

2 years ago

:rocket: Release Notes v1.1.0

Changelog (v1.0.13...v1.1.0)

  • Feature: Improved compatibility with PHP 8 and Symfony 5 components
  • Bug #172: Update misc. validation error messages while working with knowledgebase categories and folders (vipin-shrivastava)
  • Bug #167: Add cross-site scripting checks for uploaded .svg assets (vipin-shrivastava)
  • Bug #166: Throw NotFoundHttpException instead to render 404 Page Not Found error message when ticket is not found (vipin-shrivastava)
  • Bug #164: Fix misc. issues while updating articles (vipin-shrivastava)
  • Bug #163: Show warning when creating article with an already occupied slug name, update validation criteria when creating folders (vipin-shrivastava)
  • Bug #160: Delete previous website logo asset from filesystem while updating a new logo (vipin-shrivastava)
  • Bug #159: Delete knowledgebase folder image asset from file system when deleting folder (vipin-shrivastava)
  • Bug #158: Editor resize issue while creating ticket (vipin-shrivastava)
  • Bug #157: Use editor when creating ticket (vipin-shrivastava)
  • Bug #156: Article's numbered list not being rendered correctly (vipin-shrivastava)
  • Bug #155: Delete customer profile picture from file system when updating account details (papnoisanjeev)
  • Bug #154: Fix wrong custom field placeholder value being rendered (vipin-shrivastava)

Please refer to CHANGELOG-1.1.md for more information regarding updates included in this release.

v1.0.13

2 years ago

Release Notes v1.0.13

:airplane: [Misc. Updates]

  • Compatibility with PHP 8.
  • Filter option on customer side with ticket listing.

:bug: [Bug Fixes]

  • Removed CC/BCC option for collaborator reply.
  • Preview option fixed for Article.
  • login issue on customer login is timestamp not set on branding.

Please refer to CHANGELOG-1.0.md for more information regarding updates included in this release.

v1.0.12

2 years ago

Release Notes v1.0.12

:rocket: [Misc. Updates]

  • Kudos feature added.
  • Reply from customer end if added CC and BCC in reply.
  • Date icon added for broadcast message.
  • Profile picture remove option added.
  • Default image show in Tickets thread when removed profile picture.

:bug: [Bug Fixes]

  • Issue #118 : date icon should be appear in broadcast message.
  • Issue #135 : customer is not able to add reply on ticket.

Please refer to CHANGELOG-1.0.md for more information regarding updates included in this release.

v1.0.11

2 years ago

Release Notes v1.0.11

:rocket: [Misc. Updates]

  • Kudos feature added.
  • Reply from customer end if added CC and BCC in reply.
  • Date icon added for broadcast message.
  • Profile picture remove option added.
  • Default image show in Tickets thread when removed profile picture.

:bug: [Bug Fixes]

  • Issue #118 : date icon should be appear in broadcast message.
  • Issue #135 : customer is not able to add reply on ticket.

Please refer to CHANGELOG-1.0.md for more information regarding updates included in this release.

v1.0.10

2 years ago

Release Notes v1.0.10

:rocket: [Misc. Updates]

  • Added Marketing Announcement feature.
  • Broadcast message field type changed to text and added validation for 300 characters for the same.
  • Colors issue fixed for knowledgebase which is set from branding section.

:bug: [Bug Fixes]

  • Issue #130: getting exception on marketing announcement when sort by Created At.
  • Issue #131: email login is case sensitive.
  • Issue #132: When an agent logs in on the customer endpoint, redirect them.

Please refer to CHANGELOG-1.0.md for more information regarding updates included in this release.