Release v4.11.0

Features

• Add Captcha into Login #1090
• Autodetect links into ticket fields #1084
• Add Close button to error messages #1113
• Add resend user/staff invitation #1069 #1050

Bug Fixing

• Invalid repeated email on staff/user accounts #1121
• Resolve selecting private option to departments #1115
• Update correctly ticket creation date language #1086
• Repeated names of tickets #1083
• Fix email Test Button #1076
• Emend spanish translations #1074
• Add user permission into logout path #1073
• Add Home redirection after singing up #1070

Release v4.10.0

Features

• Add info tooltip about not visible tickets #1031
• Redirect to dashboard after ticket is created #1037 #1045
• Remove "delete ticket" button in response form #1038
• Add "reopen" option to a closed ticket #1041
• Redirect to previous page after deleting a ticket #1044
• Add resend email verification option #1049 #1047
• Update style in create ticket form when there is not attachment-file button #974

Bug Fixing

• Fix user's ticket amount in user list #967
• Delete date warning #975
• Fix deleting custom-fields options by pressing Enter key #1033
• Resolve deleting tickets when user table is not created #1035
• Update registration api key name #1039
• Fix session-cookie security issues
• Fix ticket creation via API key or email

Release v4.9.0

Features

• Add Statistics #904
• Add authors column in dashboard list ticket page #857
• Remember-me function to staffs #866
• New apikeys permissions #869
• Turn staff and user names into Hyperlinks #875
• Update ticket searching logic #891
• Add more descriptive error message when a staff is deleted #892
• Indicate it is myAccount when editing staff #884
• Update ticket date style #939 #958
• Standardization of styles #916 #934
• Add close ticket button at the end of ticket viewer #932
• Add cancel button in apikey pop up #929
• Add loading in Autocomplete when dropdown list is updating #863
• Paginate ticket list in admin panel view user #944

Bug Fixing

• Optimize ticket search #860 #897
• Remove supervisor-user as an option in Autocomplete supervised user list #856
• Remove remember data of importants inputs #858
• Forbids staffs access to /get-supervised-tickets #859
• Delete non existent step 7 instalation #862
• Fixes internal server error when call to get-logs #867
• Fix error in edit-button for ticket owner #872
• simplify error when a ticket can't be shown#879
• Erase mails only on success #894
• Update autocomplete options list when any item was selected #855
• Resolve undefined values of custom fields #945
• Fix bug with discard department change #942
• Remove private departments of default departments list #930
• Add error message when custom response creation fails #959
• Fix composer for 5.6 #956
• Resolve bug in delete custom responses #946
• Fix bug with departments info in staff editor component #931

Release v4.8.0

Features

• Supervisor user feature #841
• Delete ticket priorities. #822
• Ticket Search #795

Bug Fixing

• Fix ticket session #814
• Fix bug in assing ticket dropdown #840
• Hotfix email polling not working #839
• Restore ticket title state when cancel edit ticket title #838

Release v4.7.0

Features

• Add mandatory login option, all ticket authors have an user #757
• Add default department #805

Bug Fixing

• Redirect to ticket list when ticket created #724
• Add Loading to “Are you sure?” dialog #771
• Fix images in email content #765
• Fix content alignment for ticket content #760
• Allow SMTP login without user and password #783
• Fix gif image attachment support #784
• Fix buttons in installation steps #800

Release v4.6.1

Bug Fixing

• Ticket custom list doesn't shows up #715
• Titles and Contents can be created with only spaces #715
• The departments where staff create tickets always shows up in a ticket search #715
• Shows zero pages when you search tickets by an specific query #715

Release v4.6.0

Features

• Invite users #653
• Support ticket custom list #678
• Edit ticket title #688
• Add base schema population #699
• Autocomplete component for tags #587
• Create ticket api key #687

Bug Fixing

• Staff can't recover password when user system is disabled #595
• Author can't comment own ticket when user system is disabled #656
• Custom fields name can't have spaces #598
• Sign Up page hangs when user doesn't select a custom field #576
• After deleting a ticket doesn't redirect to ticket list page #673

Release v4.5.0

Features

• Implemented webpack build assistant #594
• Added edit ticket content option #569
• Added Polish translation. #631
• Updated other languages #631
• All staff with same department as ticket can manage ticket #587

Bug Fixing

• Department ticket filter #594
• Staff lvl 1/2 own pic change #587
• Overflowing of extremely long titles of articles #600
• Font-awesome issue #603
• Get settings on user login #633

Release v4.4.0

Features

• Custom user fields #263
• Custom tags #146
• Create ticket from email (IMAP Support) #64

Bug Fixing

• German language "title" issue #450
• Improved load time of ticket list #434
• Unable to change text of some email templates #460
• Statistics have been temporarily disabled as they current implementation is very heavy and takes too much resources.

Release v4.3.2

Features

• Private Departments #340
• Private Articles #331
• Filter by open/closed tickets #225
• Add link to ticket number mentions #341
• Delete a ticket completely #331

Bug Fixing

• Email templates issues are fixed and edition is more limited #267 #335
• Fixed Login form on safari #279
• Fix custom responses issues #388
• Logs are no longer displayed #337 #404
• Fixed Image container size #375
• Fixed password recover redirection #394