Open Ticket Versions Save

added:

• thai translation (Mods HD#0661)
• norwegian translation (NoOneNook#0266)
• greek translation (ꙅoᴎɒᎸɘƚꙅ#3744)
• HTML TRANSCRIPTS V2!!
• html transcript ID's are now shorter
• the time it takes to generate transcripts is now 16s instead of 32s
• you can now customise the pings from the ticket

changes/fixes:

• updated german translation
• updated turkish translation
• fixed crash with axios GET request
• core/utils/lifeStatus.js => version is from now on not synced anymore with package.json
• fixed MAJOR hiddendata bug (replaced by new system)
• fixed bug "Cannot read properties of undefined (reading 'forEach')"
• prepared bot for new discord usernames
• updated discord.js to v14.11.0
• added extra translation credits in the json files
• updated readme file

fixed:

• fixed MAJOR bug that hidden data was visible due to discord updating their markdown rules without letting developers know.
• fixed typo that caused the a message to not be an ephemeral msg.

added:

• you can now add images to the "messages"
• footers can have images now
• the claim button now also sends an embed
• added readonly adminroles for tickets

fixed:

• #58 fixed major error: Interaction not identified when (un)claiming
• fixed bug channel.isTextBased()
• all buttons & slash commands now first send a deferReply before actually replying
• added lots of async, await for better error handling And a lot of other small changes...

added:

• Slovenian translation

fixed:

• team members would disappear when re-opening a ticket
• fixed crash when some embeds couldn't generate for html transcripts
• fixed crash when creating a html transcript & the user already left the server
• claim buttons don't crash anymore (I hope)
• you couldn't use dropdowns due to a typo
• users without the staff role could claim a ticket
• time delay from autoclose is now 2min instead of 2sec
• errors in autoclose now have a better error handler
• corrupt database items now get deleted automatically
• fixed autoclose crash when a channel wasn't found

added:

• ticket claiming
• automatically close tickets when inactive
• load your token from the ENV
• changed variable names in config.json
• liveStatus system
• slash commands are now enabled by default
• TEXT transcripts don't say empty message when there are embeds
• flags --localstatus & --noerrorupload for the LiveStatus system
• dropdowns now have option descriptions
• Polish translation
• Turkish translation

fixed/changed:

• /change doesn't remove the user from the ticket anymore
• other commands work again after /change
• added parameters to list when no parameter is given in /change & /message
• dropdowns sometimes only had 4 options
• members can't delete a ticket anymore
• checker.js now also works for icons from buttons
• checker.js now detects if the options array is missing
• added deferReply for better answer rate
• changed "Choose a category" to "Choose a ticket" in the embeds
• dynamicDB v2 has more options now!

removed:

• translation duplicates
• old code & duplicates of the same embeds

added:

• new log system & changed startup screen
• option to answer in ephemeral when a ticket is created
• dm messages now have a URL to the ticket channel
• added Russian translation & updated Portuguese translation
• you can now also add images to the embed in a ticket

fixed:

• some languages weren't detected by checker.js
• html transcripts couldn't get longer than 100 messages
• the html transcript in dm now gets sent to the correct user

added:

• updated all translations except Arabic & Portuguese
• added option to switch between text & html transcripts
• html transcripts now show role colors
• added "--tsoffline" flag for testing html transcripts
• redesigned the README.md file
• added new devtsconfig.json for testing html transcripts
• added /change to help menu

fixed:

• #38 bug that caused the bot to crash when running /change with translation
• new error message for when the firstmsg wasn't found
• checker.js is now more reliable
• bug that could crash the bot when not setting a member_role
• ticket thumbnail wouldn't show up due to a typo
• /change now also changes the category

removed:

• console said "hello world" when using the command /change (console.log == best debug tool 👍 )

added:

• html transcripts
• new command /change to change ticket type
• added danish

fixed:

• transcripts now only generate when deleting a ticket, not when closing

removed:

• removed all credits & credits option in config from open ticket
• npm dependency node-localstorage isn't needed anymore
• removed button to send transcript on closing ticket

added:

• more embed customisation
• option to change the placeholder in a dropdown
• dropdowns now support reaction roles
• new database system (DynamicDB v2)
• auto-updating slash commands.

fixed:

• IMPORTANT! bug that caused the add & remove in reaction roles being switched with logs & API responses
• improved performance when deleting a ticket with +/- 6 seconds

Open Ticket v3.2 = html transcripts 😄

Bug fix update

added:

• system to decrease openticketdebug.txt file size
• new german translation

fixed:

• #34 fixed crashing when array was string in checker.js
• #31 fixed crash when using apidebug.txt
• in checker.js, the text after the blue part is now able to contain a '
• caching members from a server that doesn't exist no longer gives an error